Accessibility Notice

The Condado Palm Inn is committed to making your stay in Puerto Rico a memorable one. With easy beach access and located in the most accessible part of San Juan, no other hotel can match the comfort, convenience, attentive service, and great rooms all in one place. We understand that individuals, including those with varying disabilities. It is our goal to provide such individuals access to the content, features, and functionality available through our digital platforms.  

The Hotel has the following accessibility features 

  • Accessible on-site parking  
  • Accessible public entrance and path of travel throughout the facility  
  • Accessible route and entrances to hotel facilities, including pool and breakfast area  
  • Accessible public areas, including registration, and breakfast area   
  • Ramps in lobby area 
  • Elevator to guest room floors  
  • Fire alarms with audible and visual notification devices  
  • Accessible guest rooms with mobility features, bathrooms with a roll-in shower, grab bars in bathroom shower, visual emergency devices 
  • Audible and visual alarm notification devices  
  • Audible and visual smoke detector  


If you need any assistance or have any questions about accessibility features of the hotel, or if you need assistance with reserving a room, please contact our Reservation Department, and someone will be happy to assist you.